Shipping & Returns


You can trust that your order will be quickly processed and safely delivered.

We ship products Internationally using ePacket shipping with tracking number.
Estimate delivery dates of shipping about 15-45 days (in covid-19 situation), based upon your shipment’s destination.
Items in stock will typically ship out in 1-2 business days.

Shipping Charges
Our shipping charges are auto-calculate determined by the weight of order and country zone,
excluding applicable sales tax.
if your country is not in our country zone services,
Please contact us for shipping charges manual-calcucate.


Our goal is to ensure your complete satisfaction with your purchase.

Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.


In case following conditions are not met 9TURBO reserves the right to charge 15% restocking fee or refuse the return.
- the items must be returned for refund or exchange within 15 days of original purchase
- items and packaging must be received in new condition
- the original manufacture's packaging must not be damaged
- packaging must include all original items, manuals etc.
- Return Authorization Number must be clearly marked on the shipping box
- return package must include copy the original invoice or sale receipt

Before returning package you need to contact 9TURBO to receive Return Authorization Number (number to be placed on returning package). Please contact by e-mail to .


If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.


If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.


Return Address:

Mr. Smith Vorapatratorn
79 Moo-7, Bann PhoChai, T.WiengNua, A.WiengChai
ChiangRai THAILAND 57210

Mobile/SMS: 66-81-8076822
E-mail :

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